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Manufacturing & Supply Chain

Intercom lands $50m investment creating 100 new jobs forDublin

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Intercom lands $50m investment creating 100 new jobs forDublin

April 07
11:13 2016
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downloadIntercom has closed a new funding round of $50m and will create 100 new jobs for Dublin after raising. The massive investment comes from top-tier Silicon Valley investors, including Slack CEO Stewart Butterfield.

Intercom was founded in 2011 by Des Traynor, Ciaran Lee, Eoghan McCabe and David Barrett. Although the company is headquartered in downtown San Francisco, most of the company’s technology is made in Dublin where the company currently employs 140 people at its offices on St Stephen’s Green. Worldwide, Intercom employs 250 people.

Intercom’s vice president of product, Paul Adams, said that the new funding round “significantly” increases its valuation, although he declined to give specific figures.

However, the ‘up’ round comes at a time when the technology industry is experiencing a wave of falling valuations among private companies.

The tech company has raided a total of $116m in funds in the last 5 years since it opened. The latest investment comes just months after Intercom raised $35m last August, announcing plans to double its Dublin workforce.

Intercom provides online customer service software to companies. It counts IBM, Rackspace and Dropbox among its 10,000 paying customers. Its operations are divided between Dublin and San Francisco, with the majority of its design and development based in Ireland.

The company is currently seeking a new office in Dublin as it has reached capacity at its Stephens Green facility located in the old Anglo Irish building.


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